It's simple and it got me business

Background

Before connecting with Carole, the Founder of Moonbus, on LinkedIn, she had already spent thousands of dollars and six months with a well-known agency that "guaranteed" appointments—but saw no results. When considering Totally Brand It, Carole had three clear goals: to improve her agency's lead generation, enhance client acquisition, and simplify day-to-day operations.

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Result

Moonbus now receives 4-5 leads per week through the Prospecting Engine that Totally Brand It set up in collaboration with their team. By streamlining the Client Acquisition Machine, we ensured it was simple, effective, and easy to manage—saving Carole both time and money while significantly increasing her close rate. The most impactful result? By narrowing their focus to businesses in North Carolina, we helped Moonbus build a strong local reputation and trust within their community, supported by efficient operational systems.

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Process

Solidify their niche. 
  • ​When Totally Brand It first got to know Carole it was clear that Moonbus had a large variety of clients making it difficult to niche. But after some conversation, it was clear that she's very passionate about making a difference in her community. And that's how the "Local North Carolina Businesses" niche was picked.
Built a Prospecting Engine
  • Totally Brand It helped Carole set up and build an in-house sustainable Email Prospecting Engine, that resonates with her niche and consistently and brings in new booked calls every week. 
  • The language designed for North Carolina Business Owners to understand, and strategically used across all social media to create credibility and trust. Which is VITAL to lead generation, and a step most agencies miss.
Created a Client Acquisition Machine
  • Set up well-written, value-packed and well-timed confirmation and reminder emails to help increase close rates and decrease no show rates. 
  • ​Reviewed the sales script to ensure it matched the prospecting engine.
CRM and automations set up
  • Follow ups and replies copywriting mastery. 
  • Success hinges on follow-up efforts. Sending follow-ups becomes essential. Establishing a system makes this task easier. For Moonbus, such a system was developed, and the follow-up messages were co-written.
Quality of leads
  • ​Using language that resonates with higher value leads, started attracting and closing better clients that were easier to work with and increased profit margins.

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